Privacy Policy

Our Commitment to Privacy

Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. We take every reasonable precaution necessary to protect your privacy without compromising the quality of service that we provide. This notice applies to all information collected or submitted on Config.

Information We Collect and How They Are Used

The information we collect includes personal information such as:

  • name
  • password
  • email address
  • phone number

This information will be kept in our database in a secured manner and will be used to send alerts and notifications. We will not sell, distribute or lease this information to any third party individuals.

Occasionally, the submitted information may be used to contact you for market research and service testing purposes. We may contact you by phone or email.

Use of Sessions

The dashboard sessions has a time out of 1 hour. This means that after 30 minutes of inactivity, your session will be forcefully ended and you will need to log-in to access your account again. When your browser and connection is closed, the session will also be automatically deleted.

Cookies

This website uses cookies that will be stored in your computer’s hard drive by your browser and will expire when the session has expired. These cookies do not store sensitive data and is used to personalize our customer’s web browsing experience. Most web browsers automatically accept cookies, but you can always change it in your browser’s settings.

Analytics - HotJar

We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices (in particular device's IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in a pseudonymized user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. For further details, please see Hotjar’s .

You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this .

Analytics - Google Analytics

We use Google Analytics to understand demographics of users who visit our site. This includes the country of origin, time when the site was accessed, or if a user is a new guest or a returning user. Visits to specific pages on our site are also logged. All data being captured and passed on to Google Analytics are not personally identifiable information. Some information like IP Addresses are partially masked to only expose the country of origin and not to track any user-specific information. For further details, please see Google's .

You can opt-out to the data capture by installing Google's .

Links to Other Website(s)

You may find external link(s) or link(s) to other websites from any pages within Config. Having such links enable you to visit resources that may interest you but it does not imply that we endorse them. We do not have control and hold no responsibility for the content of such website(s) so we strongly advise that you exercise caution in submitting information being asked by these website(s).

Changes to our Privacy Policy

We reserve the right to change our privacy policy for security purposes and other reasons that we find deem fit to improve our customer’s experience and to Config’s services at any time. All changes to our privacy policy will reflect on this page.

Questions

If you have any questions regarding this Privacy Policy, please contact us.