Frequently Asked Questions

What is Config?

Config is an easy-to-use SaaS for managing configuration files across all your systems, apps, modules, environments and instances.

How can Config help me?

As programmers, sysadmins, and managers, we have experienced the difficulties in managing our configuration files - from getting access and locating configuration files across applications on different servers, to manually editing and syncing them.

Config puts all your configuration files in one place where you can easily view, edit, sync, approve and share. You can deploy your configuration files to any server, or rollback to older versions. Check out our Products page to learn more about what Config has to offer.

What are System, App, Module, Environment, and Instance?

This is what we call the Config hierarchy, which is how configuration files are grouped and stored. A System is composed of multiple apps. An App is composed of different modules. There is a one to one relationship between a module and a configuration file. A Module can be deployed in multiple environments. An Environment can be deployed in multiple instances in a cluster. In a non-cluster environment, there is a one to one relationship between an environment and an instance.

Sample Config Hierarchy:

Sample Config Hierarchy

How do I get started?

Sign up using your email address. After you confirm your email, you will go through our Quick Setup process, where you will setup your Config hierarchy. You can import an existing configuration file or start from scratch. When you are ready to deploy your configuration file, you have the option to export (download), push (SFTP) or pull (cli).

Can I import my existing configuration files?

Yes! Setting up Config only takes a few minutes. Check out our Quick Setup guide to get started.

What configuration file formats do you support?

We support properties, INI, XML, JSON, YAML, TOML, CSV. If your format is not supported, please contact us.

Do I need to make code changes?

You don't need to make any code changes. Config is a deployment time dependency. It makes changes to configuration files the same way you would do it manually, so no changes in your existing code, setup or process.

Do you support multiple configuration files per application, per environment, per region, per client, etc.?

Yes, Config supports multiple configuration files based on our configuration hierarchy. You can have multiple configuration files per application which we call Modules. You can have multiple configuration files per Environment, like Dev, QA, Staging and Prod. You can have multiple configuration files per Environment using Instances, which you can use for clusters, regions or clients.

How do you transfer the configuration files to and from my servers?

Config acts like source control for your configurations files. During quick setup, you will import your configuration file and that becomes the master copy. When you are ready to deploy your configuration changes, you have various deployment options. You can export your configuration files and copy them manually, or push them over SSH, or you can pull configuration files using config-cli, or auto pull configuration files using config-service.

Is my data safe?

Yes, your data is safe. All communications are done through SSL. We regularly run security testing on our application. Our servers are patched daily. We support value encryption for sensitive values like passwords and keys. Credit card processing is completely handled by Stripe. Data is backed up daily, and you always have a copy of the configuration files on your servers. There is no runtime dependency so your applications will run smoothly even if Config is down for maintenance.

Config vs. Git

Usually, we use Git to manage the versions of our codes and that also includes our configuration files. But how is it different when we use Config? Check out this blog post that compares Git and Config in detail.

Config vs. Spring Cloud Config

Check out this blog post that lists the differences between Spring Cloud Config and Config in detail.

How much does it cost?

Signing up makes you eligible for our Free forever plan. If you wish to have access to our advanced features, you can upgrade to one of our paid plans. Check out our Pricing page for more details.

The plan I need isn't listed. What can I do?

Please contact us and we'll be happy to create a custom plan to suit your requirements.

How do I change or cancel my plan?

You can change or cancel your plan at any time within the app. Just navigate to your account's Settings page to manage your subscription.

Is there a long term commitment?

No. You can cancel at any time within the app.

What types of payment do you accept?

We accept credit card payments (Visa, Mastercard, American Express, Discover, JCB, Diners Club).

Is there a free trial?

When you sign up, you will be under our Free forever plan. You can stay in the Free forever plan or upgrade to a paid plan if you need more features.